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Professional Education in the Modern World

2019 year, number 3

METHODOLOGICAL APPROACHES OF HIGHER EDUCATION QUALITY MANAGEMENT IN THE RETROSPECT OF SOCIO-ECONOMIC TRANSFORMATIONS IN RUSSIA

N.R. Kruglova
Novosibirsk state pedagogical University, Novosibirsk, Russian Federation
Keywords: качество высшего образования, государственное регулирование качества, система менеджмента качества, стандарт ISO 21001:2018, quality of higher education, state regulation of quality, quality management system, ISO 21001:2018 standard

Abstract

The article deals with methodological approaches to quality control of higher education in different historical periods of the Soviet Union and the Russian Federation, due to the state of scientific and pedagogical thought, the state of the economy and the direction of state policy. The concept of "quality of higher education" from a social and economic point of view, as a social good and educational service is considered. It is shown that during the first five years of Soviet power, the quality control was carried out on a personal-oriented pedological basis, then it was considered anti-scientific and replaced with taking into account formal indicators: academic performance, attendance, participation in socialist competition and others. In post-war years the quality control was focused on achievement of socially significant results for the state. Scientists developed a national system of quality education, qualimetric indicators and evaluation criteria. In the post-perestroika period in a market economy, under the conditions of the standardization of education and signing of the Bologna agreement, the quality management systems that meet international standards were developed and implemented in Russian universities. Russia aspired to the competitiveness of higher education and entry into the international educational space. The article shows the ambiguous attitude to the Bologna agreement of the scientific community. The initial directions of the development of quality management systems in Russian universities (SWOT analysis, TQM concept and ISO 9000:2000 standards) are outlined, the main features of the new international quality standard ISO 21001:2018 are highlighted. It is determined, in accordance with domestic and foreign developments, that modern quality management systems should be mobile, constantly improving, taking into account national and international requirements, as well as based on the evaluation of quality processes in organizations. The historical stages of the state education quality regulation through licensing and the accreditation procedure are considered. The problems, as well as the main trends and prospects for improving the quality of higher education are highlighted. The quality of higher education is determined as a guarantee of training competitive, mobile and high-demand professionals.