THE PROBLEM OF THE OPERATOR’S INDIVIDUAL STAINABILITY TU INFORMATION STRESS IN A RISK SITUATION
V.V. Sobolnikov, V.M. Irgit
Novosibirsk State Pedagogical University, Novosibirsk, Russian Federation
Keywords: информационно-рисковая переменная, стресс-устойчивость, адаптация, оператор, психические состояния, психологическая компетентность, information-risk variable, stress-resistance, adaptation, operator, mental states, psychological competence
Abstract
The article deals with the problem of individual psychic stability of representatives of one of the professions (operator) of high-tech content to information-risk variables in psychologically difficult situations. The scientific interest lies in a more in-depth study of the most significant properties in the system of personal qualities of the operator that provide an adaptation to the stressors in the labor process. The methodological basis of the study was the provisions of the system-complex approach, the system-regulative concept, the cognitive approach to the study of stress and cognitive-affective personality theory. The results of the analysis of theoretical approaches to the stressiveness of the employees of high-tech occupations were the basis for carrying out an experimental study. Along with general scientific methods, a set of techniques was used, including an individual typological questionnaire, L. N. Sobchik; a questionnaire of the dominant mental state of LVKulikov; a questionnaire of strong-willed self-control, developed by AG Zverkov and BV Eidman, which made it possible to assess the stress-resistance of the surveyed contingent. 62 operators were surveyed in the work, carrying out professional activities at various strategic sites deployed in the Siberian subregion. The results of the study of the mental state of operators under conditions of information impact are presented. A group of respondents is singled out probabilistically exposed to information-risk variables. The results of the study showed that 6% of respondents were experiencing general anxiety, 12% - aggression, 15% - depression and 9% are in a state of intrapsychological conflict. At the same time, from 3% to 6% of respondents showed a low level of activity and performance. In general, a low level of satisfaction with life showed about 21% of respondents. The assumption of the specificity of the influence of information stress under the conditions of risk has been confirmed. A group of respondents is identified probabilistically exposed to the impact of information stress. It is concluded that it is necessary not only to systematically monitor the state of stress resistance of operators, but also to increase the individual stability of the operator with the help of psychological techniques and training. Further study of the psychological nature of stress resistance, the mechanisms of its manifestation, the dependence on the specifics of the activity and the impact on the labor process will make it possible to substantiate the prospective directions of research.
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