Home – Home – Jornals – Professional Education in the Modern World 2014 number 4

Activity of civil servants trained in institutions shows not good assistance and services for people. Local authorities responsible for solving problems act not in a very good way; it is not always due to lack of finance (they often refer to) but weak points in management and personnel low competence. It results in searching for new approaches to personnel training which should be based not on knowledge and skills of civil servants but solving urgent problems of definite municipal entity. The paper is aimed at suggesting methods able to develop professional skills of civil servants to institutions and local authorities. Suggested methods are based on studying the structure of local community, its needs and requirements in solving economic, social, spiritual and moral problems; and on estimation of professional competence of civil servants and its correspondence to the problems being solved. The author suggests to solve the tasks in the following way: to analyze social and economic situation of municipal entity, identify and analyze the most urgent and complicated problems, define the civil servants responsible for solving the problems mentioned above and define the level of civil servants professional competence and correspondence to the problems being solved. The author applied such methods as opinion polls, testing of civil servants, content analysis of the letters and applications provided by local citizens to local authorities and observing and following the operational meetings of local authorities. The paper results in recommendations on making curricula, new model of educational process aimed at overcoming the gap between the problems of municipal entity and training of civil servants in order to solve the problems. The article makes conclusion that applying of methods discussed and observed by the author leads to significant impact in local authorities’ activity and life quality of people.