CLASSIFICATION, BASIC CHARACTERISTICS AND PARAMETERS OF THE SPORT SERVICE INDUSTRY LOGISTIC FLOWS
N.S. Chernyshova
Yuri Gagarin State Technical University of Saratov, Polytechnique Str., 122, Saratov, Saratov region, 410054
Keywords: логистическая система, логистический поток, сфера услуг физической культуры и спорта, параметры логистических потоков, классификация логистических потоков, характеристика логистических потоков, logistic system, logistic flow, sport service industry, logistic flow parameters, logistic flow classification, logistics flow characteristic
Abstract
In recent years, the sport service industry market is growing rapidly in Russia, by an average of 30 % per year. However, the population percentage involved in sports is negligible. Sport service industry requires a systematic and integrated management. An analysis of the sport service industry in logistic concept will form the standardized requirements for the management of the sport service industry enterprises. The paper analyzes the theoretical approaches to the management of the sport service industry enterprises in the structure of the logistic system. In the article there are the basic logistic flows participated in the logistic system formation of sport service industry enterprises. Also there was identified the parameters of logistic flows by which it is possible to develop criteria for evaluating the quality of the sport services and create a cost-effective method of sport service industry enterprises management included in the logistic system. The author has been supplemented the classification of the logistic flows’ parameters and characteristics which are given in the relation to the sport service industry. New suggested theoretical approaches to the management of the sport service industry are particularly useful in the development of the ways to improve the service quality of customers.
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