ECOSYSTEM: A NEW MODEL OF COMPANY’S INTERACTION WITH EMPLOYEES, CUSTOMERS AND PUBLIC
I.D. Kotliarov
Keywords: employees, customers, public, externalization, internalization
Abstract
The present paper contains an analysis of modern forms of interaction between companies and employees, customers and public. It is demonstrated that quasi-internalization and quasi-externalization also apply to company’s cooperation with physical persons. A part of these persons are in transition between internal and external environment. This category of persons can be considered as company’s ecosystem
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