NEW APPROACHES TO THE QUALITY MONITORING SYSTEM IN THE INSTITUTION OF HIGHER EDUCATION
L. M. Struminskaya, Ya. B. Dorozhkina
Novosibirsk
Keywords: quality monitoring, quality management system, internal audit
Abstract
To reach their goals, the institutions of higher education employ the quality monitoring. The information, collected as a result of such monitoring, allows making informed management decisions and identifying the problem areas, which are then targeted with specific measures and improvement programs. This article describes the quality management system tools, which has been successfully implemented for quality monitoring of the educational processes in the Siberian University of Consumer Cooperatives.
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