ASSESSING THE NEED TO IMPROVE ACTIVITIES OF TRADING ENTERPRISES BASED ON THE IMPLEMENTATION OF QUALITY MANAGEMENT SYSTEM
O.V. Dyudina
Keywords: process, development, assessment, level of maturity, quality management system
Abstract
Implementation of quality management system in the activities of trading enterprises - is one of the tools to improve the organization and functioning of the processes, which is currently not developed in relation to the trading industry. But not all enterprises require in this approach of development activities. The proposed method of assessing the need for the development of trading enterprises through the implementation of a quality management system will allow trading enterprises to orient in the direction of improvement.
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